The latest ‘breakdown’ at my house was part of the guttering. I had a message from neighbours to say water was pouring into their yard from broken guttering - mine. It must have been collecting rainwater for a while and then WHOOSH, got rid of it. It has been a bit quiet on the repairs front so this came as a surprise. Oh well, let’s get it repaired.
First, find someone to do the work.
Gutter Guys is the name of the firm I chose from Yellow Pages Directory. Yes, the girl said, someone will check it out on Saturday between 9 and 12 o’clock; that’s the first day after the complaint. Not bad going, I thought, except nobody turned up.
Rang the firm the same day and was told someone would be out between 3 and 6pm. Again, no-one turned up. You can imagine my mood.
As soon as I calmed down I contacted another company. This time, on line. I am always a bit dubious about doing stuff on line, forgetting the success rate of most of my efforts. So, a guy called Andy responded to my plea for help. He is local to me, which made me feel a bit better. I mean, I have his address… I can always pop round with a battering ram if he lets me down. I don’t think that will happen because the guy not only responded to the on-line approach, he went to the trouble of phoning me and fixing a time and date, even apologising for the fact that he is going on holiday first.
Well, Andy returned from wherever and straight away sent a text to confirm the appointment. A few days later he repaired and cleaned the gutters.
Now we’re all happy...
Until the next breakdown...
Watch this space!