My memory and powers of awareness have failed, and to think that only recently I was patting myself on the back for being astute.
Each week I order enough ready meals to last me a week. They go in the freezer and I top-up when the numbers go down.
This week I gave the suppliers something to laugh about. I hope!
While the delivery guy was unloading my order in the kitchen, I hastened to make space on the kitchen counter. Several of the just delivered items were shifted to the fridge in the outside extension, then I returned to carry on helping the guy unpack the rest. After he left, I started to put the goods away. First, I spotted a huge bag containing sixteen (16) packets of cheese and onion crisps…. which I hate and which had not been ordered. I do have ready salted crisps in smaller bags of 6 so I don’t know where they got 16 from or cheese and onion.
After complaining by phone, I set about putting other stuff away. It was then I realised more items were missing. Six ready meals to be exact.
Of course, I had completely forgotten that I had shifted some and mentally accused the delivery man of not delivering the full order. I think I must have had the problem of the crisps in mind which stopped me concentrating on the job in hand, e.g. putting other stuff away.
Can you imagine how awful I felt after ringing the company yet again to admit my mistake?
Within minutes I received an email to tell me I was being reimbursed for the wrong delivery of 16 packets of crisps, four of each flavour. I sent polite thanks but deliberately didn’t mention the state of my brain; nor did I request the attendance of a crisp lover to help eat the unwanted cheese & onion, salt & vinegar, or prawn cocktail. I can manage the ready salted on my own.